Below frequently asked questions from customers.
If you have other questions, please just send it to support@nectarhalo.com.
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General Questions
What is the Nectar Halo Happiness Guarantee?
Our priority is for our customers to discover great products and be happy with their purchase.
When do items restock?
Due to the popularity of products some may sell out and be out of stock. We constantly work hard to restock items as quickly as possible. You can also subscribe to our "Back In Stock Notification" on the product page to be notified once it is back in stock.
How do I return my purchase?
Please see our returns process here.
How do I apply a discount code?
Discount codes can be applied in the discount code input area on the shopping cart page or on any of the checkout steps.
Presale Questions
How does the Presale work?
Submitting a reservation through a presale will add your name to a wait list. You will not be charged and you will be sent a checkout link at a date closer to release.